THE DOUGHTY FAMILY FOUNDATION
PRIVACY POLICY

For the purposes of relevant data protection laws, the data controller of this website is The Doughty Family Foundation, a charity registered in England under number 1127491 whose registered office is at First Floor 9 Orange Street (“we” or / “us”).
We are committed to protecting your privacy. This Privacy Policy and our Website Terms of Use together explain how we collect, use and share Personal Information through our website (“Website”) and explains (a) how we process any Personal Information we collect from you, or that you provide to us, (b) how you can instruct us if you wish to limit the use of that information and (c) what procedures we have in place to protect your privacy.

What Personal information we collect about you

Personal Information is information from which you can be identified as an individual, whether directly or indirectly, such as your name, address, email address, company name, phone number, or other information that is specific to you (“Personal Information”).
We may collect Personal Information about you, including: (1) information you may provide to us directly or indirectly when making a donation through Charities Aid Foundation (“CAF”) and (2) records of any correspondence between you and us.

How we collect information about you

We use different methods to collect Personal Information from and about you including through:
Direct interactions. You may give us your Personal Information by corresponding with us by post, phone, email, through this Website or otherwise. This also includes Personal Information you provide when you register or purchase tickets for events that we may organise, whether directly through us or through our service third party providers.
Third parties or publicly available sources. We may receive Personal Information about you from various third parties including CAF and public sources.

What we do with the Personal Information we collect

We will only use your Personal Information when the law allows us to. Generally, we will use your Personal Information in the following circumstances:
– where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; or
– where we need to comply with a legal or regulatory or professional obligation; or
– to enable us to fulfil our charitable purpose; or
– to use in the investigation and/or defence of potential complaints, disciplinary proceedings, and legal proceedings; or
– to facilitate the purchase of tickets for events that we host, and to deliver those events successfully; or
– for internal record keeping; or
– to analyse and improve our website.

International transfers of your Personal Information

The data that we collect may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) but only in compliance with the relevant legislation. It may also be processed by staff operating outside the EEA who work for one of our agents. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting personal data to us, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that data is treated securely and in accordance with this Privacy Notice.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.

How long will information be held for

We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.
For further information on retention periods, please contact us using the details provided at the end of this Privacy Policy.

Disclosure of your personal information

We will not share Personal Information collected through our website with unrelated third parties, except as provided in this Privacy Policy. We may share Personal Information in the following situations:
– where it is necessary to provide Personal Information to our trusted third party service providers to perform functions and provide services to us, such as event ticket sales services, hosting and maintaining our servers and the Website, database storage and management, e-mail and other social media marketing and donation processing, to the extent necessary to supply the services to where it is necessary to comply with the law or enforce any legal rights. For example, we may disclose information about you as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process, to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations; or
– where we believe that we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation; or to protect the rights, property, or safety of us or others.

Security

We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, technical and organisational measures to safeguard and secure the Personal Information we collect online.
We ensure that any information sent to us is encrypted (scrambled) using Secure Socket Layer (SSL) technology. This is industry standard encryption technology that prevents your Personal Information being intercepted and misused by third parties.
Our security professionals periodically monitor and test where and when applicable our web interface touch-points and implement technology updates in an effort to block attempts from unauthorised intrusions.
Cookies
For reasons of system administration and to report aggregate information to our advertisers we may obtain information about your general internet usage by allowing third party companies to use cookie files which are stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and to deliver a better and more personalised service.

We use the following types of cookies:

Strictly Necessary cookies – these cookies are used for technical reasons and are necessary to enable the Website to operate efficiently so that you can navigate the Website with ease and use specific features. These include, for example, cookies that help us to debug any errors. If these cookies are blocked or disabled, some of the Website may not operate effectively.

Performance cookies – these cookies are used to obtain statistics about the number of users of the Website and how such users interact with the Website. These cookies collect Personal Information that is aggregated and therefore cannot be used to ascertain an individual’s identity.

Functionality cookies – these cookies are used to improve the functionality of the Website and make it easier to use. They help us to identify you as a repeat user of the Website and help us remember your preferences (for example, your choice of language or region), improving your user experience.

Analytical – These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this Personal Information to make our Website and the advertising displayed on it (if any) more relevant to your interests. We may also share this Personal Information with third parties for this purpose.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.

How do I control my cookie settings on my computer or device?
Please be aware that if you decide to disable or block cookies, parts of the Website may not function correctly, or at all.
Should you choose however to disable or block our cookies on your computer or other device you will need to do this through your browser. Click on the ‘Help’ menu on your particular browser to learn how to manage your cookie preferences. Alternatively, you can visit www.aboutcookies.org or www.youronlinechoices.eu for comprehensive Personal Information on how to manage cookies.

Marketing communications

If you are a consumer, we will only send you marketing communications by email where we have obtained your consent to do so.
If you wish to receive information and offers from us and you have not previously given us your consent, please let us know by emailing us at info@thedoughtyfamilyfoundation.org.

Links to other Websites
Our Website may contain links to the websites of other companies and organisations which may be of interest. However, once you have used these links to leave our Website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any Personal Information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION THAT WE HOLD
You have the following rights respect of the Personal Information that we hold about you:
The right to request us to:
– give you access to it;
– rectify or update any inaccurate information;
– erase it in certain circumstances;
– restrict us from using it in certain circumstances; or
– object to our using it in certain circumstances;
You also have the right to:
– withdraw your consent to our using it (where our processing is based on your consent);
– have your data ported to another party in certain circumstances;
– opt out from our using it for direct marketing; and
– lodge a complaint with the supervisory authority in your country (if there is one).
If you wish to exercise any of the above rights you may do so by contacting us using one of the methods set out at the end of this Privacy Policy.
No fee usually required
You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

WITHDRAWAL OF CONSENT

Where you have consented to our processing of your personal data for a specific purpose (for example, direct marketing) you have the right to withdraw that consent at any time. Please inform us immediately if you wish to withdraw your consent for this purpose.
Please note:
– the withdrawal of consent does not affect the lawfulness of earlier processing
– if you withdraw your consent, we may no longer process your personal data for that specific purpose
– even if you withdraw your consent, it may remain lawful for us to process your data on another legal basis (e.g. because we have a legal obligation to continue to process your data).

AUTOMATED DECISION-MAKING

We do not intend to use automated decision-making in relation to your personal data.

CONTACT US

If you have requested details of the information that we hold about you and you are not happy with our response, or you think we have not complied with the relevant data protection legislation in some other way, you can complain to us. Please send any complaints to info@thedoughtyfamilyfoundation.org.
If you are not happy with our response, you have a right to lodge a complaint with the ICO (www.ico.org.uk). or the Charities Commission.
Changes to this privacy policy
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy was last updated on 23 October 2024.